You may return most new items within 15 days of delivery for a full refund. We will also pay the cost of return shipping if the return is a result of our error (if you received an incorrect or defective item). After 15 days, we unfortunately do not offer refunds under any circumstances.
Returned items for a full refund must be unworn and unwashed. If the item appears to have been worn or if the tags have been removed, it will not be eligible for return.
You should expect your refund within 5 days of your return being received.
To begin your return process, please email us at firstname.lastname@example.org with your request and reason for the return (preference or defect).